NEW DELHI: Idea Cellular is committed to providing connectivity to the people of Kerala and has announced a range of initiatives to support customers during the current unprecedented flood situation.
While Team Idea is working 24×7 to restore connectivity in the flood-hit regions, the company has announced the following benefits for over 1 Cr customers in Kerala to enable them to connect with their loved ones.
Idea is offering Emergency Talktime credit of Rs.10 for all Prepaid customers. Customers can dial *150*150# to get the Talktime instantly.
All Idea Prepaid customers will get 1 GB data free valid for 7 days. This benefit will be automatically credited to customers.
Idea will extend the due date for bill payment for all Postpaid customers to ensure they continue using the services, uninterrupted.
Idea subscribers on unlimited packs whose validity is expiring on 16th, 17th, 18th Aug will get additional 2 days of validity.
Additionally, Idea will also equip its company stores in the flood hit areas, to enable its customers to visit and charge their mobile phones.